Before you contact support
Check plan figures on the homepage hero, skim the pre-purchase question list, and read the Arc Raiders client setup guide before you email support.
Checkout happens on the vendor site linked from /go/; this domain does not deliver license keys directly.
Information to include in every ticket
Send your order email, the product name on the receipt, your Windows build, and any error text or screenshots.
Response expectations
Email replies are manual; refund timing follows the vendor policy attached to your checkout.
Feature and pricing questions
Use the ESP stills article, aimbot option notes, and account versus hardware ban primer for module detail before you open checkout.